Beyond the Citizen's Charter
It must be prepared to back rhetorical talk of aquot;rightsaquot; with defined and enforceable duties on service providers. ... Recognising the aquot;publicaquot; in public services: the limits of choice The Charter promises choice and adequacy to public serviceanbsp;...
| Title | : | Beyond the Citizen's Charter |
| Author | : | Ian Bynoe |
| Publisher | : | Institute for Public Policy Research - 1996 |
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